退货政策
退货
您可以在收到商品后的14天内（以包裹追踪号码显示的日期为准）将订单退回。如果自购买之日起已超过14天，很抱歉，我们无法为您提供退款或换货。
商品必须未使用且保持收到时的原状，并处于原包装中，方可符合退货条件。
以下几类商品不接受退货：已拆开塑料包装的书籍、已拆封的香薰、已点燃烛芯的蜡烛、已裁剪的布料、已开封或不再处于原包装中的壁纸等。
请勿将商品退回制造商。
在某些情况下，可能仅能提供部分退款（如适用）：
因非我方错误导致商品不在原状、受损或缺少零件的商品
在送达后超过14天才退回的商品
退款（如适用）
收到并检查完退回商品后，我们会向您发送电子邮件，通知您已收到退回商品。
我们还会通知您退款是否获批。如果获批，我们将处理您的退款，并在若干天内自动将款项退还至您的信用卡或原始付款方式。
退款延迟或未收到（如适用）
如果您尚未收到退款，请先检查您的银行账户（如采用延期扣款）。然后联系您的信用卡公司或银行。退款正式入账可能需要一些时间。如果您已完成上述所有操作但仍未收到退款，请通过以下地址与我们联系：
shop (at) jgsdecoration.com。
促销商品（如适用）
仅可退款原价商品；很抱歉，促销商品不予退款。
换货（如适用）
仅当商品有缺陷或受损时，我们才提供更换。如果您需要更换为同款商品，请发送电子邮件至
shop (at) jgsdecoration.com，并在换货获批后将商品寄至：
JGS Decoration SARL, 159 rue du Faubourg Saint Honoré, Boutique JGS Decoration, 75008 Paris。
礼物
如果商品在购买时被标记为礼物，且直接寄送给您，您将获得等同于退货金额的礼品积分。收到退回商品后，我们将向您发放礼品积分。如果商品在购买时未被标记为礼物，或者赠送者随后收到了订单，我们将向赠送者退款，并告知其您的退货情况。
配送
如需退回商品，在获得我方服务批准后，请将商品寄至：
JGS Décoration SARL, 159 rue du Faubourg Saint Honoré, Boutique JGS Décoration, 75008 Paris, France
您需自行承担商品退回的运费。运费不予退还。如果您获得了退款，退回商品的运费将从退款金额中扣除。
根据您的居住地，更换商品送达您处所需的时间可能会有所不同。
如果您寄送的商品价值超过50欧元，建议使用可追踪的寄送服务或购买运输保险。我们无法保证一定会收到您退回的商品。
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英语
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Returns
You have the option to return your order within 14 days following receipt of your purchase (as indicated by the package tracking number). If 14 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.
Certain types of merchandise are exempt from return: books if their plastic wrapping has been opened, diffusers if their seal has been broken, candles if the wick has been burned, fabrics if they have been cut, wallpaper if it been started or is no longer in its original packaging, etc.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds may be granted (if applicable):
- Any item not in its original condition, damaged, or missing parts for reasons not due to our error
- Any item returned more than 14 days after delivery
Refunds (if applicable)
Once we have received and inspected your returned item, we will send you an email to notify you that we have received your returned item.
We will also inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account (in case of deferred debit). Then contact your credit card company or bank. It may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at: shop (at) jgsdecoration.com.
Sale items (if applicable)
Only regular-priced items may be refunded; unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop (at) jgsdecoration.com and, once the exchange is approved, send your item to:
JGS Decoration SARL, 159 rue du Faubourg Saint Honoré, Boutique JGS Decoration, 75008 Paris.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift credit will be sent to you. If the item wasn’t marked as a gift when purchased, or if the gift giver received the order, we will send a refund to the gift giver, and they will be informed of your return.
Shipping
To return your product, after approval from our services, you should send your product to:
JGS Decoration SARL, 159 rue du Faubourg Saint Honoré, Boutique JGS Decoration, 75008 Paris, France
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item worth more than €50, you should consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.